Return Policy
At DriftKit, we want you to shop with confidence. If you are not fully satisfied with your purchase, we are here to help.
30-Day Return Policy
We offer a 30-day return policy on eligible items. This means you have 30 days from the date of delivery to contact us and request a return.
Return Eligibility
To be eligible for a return, items must be:
- unused or lightly used, where applicable
- in their original condition
- returned with original packaging when possible
- not damaged due to misuse, improper handling, or abnormal use
Non-Returnable Situations
We may not accept returns in the following situations:
- items returned after the 30-day return window
- items damaged through misuse
- items missing major parts or components not due to our error
- final sale items, if clearly marked as non-returnable
Damaged, Defective, or Incorrect Orders
If your item arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and photos of the issue. We will review the case and work toward an appropriate resolution.
Return Process
To start a return, please contact us through our Contact Us page and include:
- your order number
- the reason for the return
- relevant photos if the item is damaged or incorrect
Once your request is reviewed, we will provide next steps if your return is approved.
Refunds
If a return is approved and received, refunds will be processed to the original payment method within a reasonable number of business days. Processing time may vary depending on your payment provider or bank.
Contact
If you have any questions about returns, please contact us through our Contact Us page.